CHARBONNEL ET WALKER

APAC EXCLUSIVE WHOLESALE PARTNER AND HK MANAGEMENT

In November 2020, ArcOn Brands launched Charbonnel et Walker in Hong Kong, at a prime retail presence within HongKong Land's Central shopping mall portfolio. As their full operational partner, we have since launched other pop-ups and drive its fast-growing e-commerce platform.

“We were delighted when we partnered with ArcOn Brands to launch Charbonnel et Walker in Hong Kong, and to great success. They secured us outstanding sites in prestigious locations within the Central business district, under the umbrella of the HongKong Land portfolio. In parallel, they very quickly launched the e-commerce platform which was supported by some of the most innovative and creative marketing ideas we have seen at Charbonnel. I look forward to working with them grow the brand across Asia Pacific.”

- Galvin Weston, Chairman - Charbonnel et Walker

Charbonnel et Walker are purveyors of the finest quality chocolates and truffles. Established in 1875 on London’s Bond Street, Charbonnel et Walker is Britain’s first luxury chocolatier. They are proud and privileged to have held the Royal Warrant as chocolate manufacturers to Her Majesty The Queen for so many years. In light of her passing in 2022, Her Majesty Queen Elizabeth II will always hold a special place in our hearts and the history of Charbonnel et Walker.

OUR SCOPE OF WORK

FULL SUITE OPERATIONAL MANAGEMENT

This includes business plan development, financial management, retail store establishment and operations, staff hiring and training, and PR and marketing.

RETAIL STORE ESTABLISHMENT

Since launching the brand in Hong Kong, we have expanded into 2 store locations in luxury malls Landmark Alexandra and Harbour City. From the overall site design and construction, our team facilitated a smooth launch process.

We also set up seasonal pop-up kiosks, Christmas market booths, and loose chocolate counters.

WHOLESALE MANAGEMENT

We built-up the wholesale distribution in Hong Kong partnering with top supermarkets such as Great Food Hall. We have recently assisted our partner, Swift Health Foods in launching the brand in Singapore with 5 pop-up locations.

WHAT OUR CLIENTS SAY

“WE WERE DELIGHTED WHEN WE FIRST PARTNERED WITH ARCON BRANDS TO ESTABLISH OUR BRAND IN HONG KONG. THEY SECURED AN OUTSTANDING LOCATION IN PRESTIGIOUS LOCATIONS WITHIN THE CENTRAL BUSINESS DISTRICT AND LAUNCHED A SUCCESSFUL OFFERING SUPPORTED BY SOME OF THE MOST INNOVATIVE AND CREATIVE MARKETING IDEA WE HAVE SEEN AT CHARBONNEL.”

— Galvin Weston, Chairman, Charbonnel et Walker

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